Rally
Terms of Service
Rally is software that helps teams, schools and clubs raise money. These terms describe what we do, what we expect from organizers, and what we do not promise.
Last updated September 2, 2026 · Version 2026-09-02
1. What Rally is, and is not
Rally provides software for running a fundraiser. Organizations use it to create a campaign page, give participants their own pages to share, and collect contributions.
Rally is a for-profit company. It is not a charity, a nonprofit, or a tax-exempt organization. We are not the recipient of the funds you contribute, and we do not hold them on the beneficiary's behalf beyond the moment of processing. We are not a bank, a trustee, or a fiduciary for any organization or donor.
We do not endorse, guarantee, or take responsibility for any fundraiser on the platform, and we do not verify that a campaign will use funds as described.
2. Who may create a fundraiser
To create or manage a fundraiser you must be at least 18 years old and authorized by the organization the fundraiser benefits. When you publish a campaign we ask you to confirm both, and we keep a record of that confirmation, including the exact wording you agreed to and when.
You are responsible for having the authority you claim. If you do not, you may be personally liable to the organization and to donors, and we may suspend the campaign and withhold funds.
3. Beneficiary authorization
We ask the organization a fundraiser names to confirm it. That confirmation is a person at the organization telling us the fundraiser is authorized — nothing more.
It is not verification of legal identity, tax status, charitable registration, or good standing. Rally does not check whether an organization is a registered charity, and never infers 501(c)(3) status from anything an organizer tells us. If a campaign describes itself as tax-exempt, that is the organizer's claim.
4. Truthful campaigns, and what is not allowed
Everything you publish must be accurate: who the organization is, who the participants are, what the money is for, and how it will be used.
You may not use Rally to:
- Raise money for an organization that has not authorized you.
- Misrepresent who benefits, or how funds will be used.
- Claim tax-deductible status you do not have.
- Collect money for anything illegal, or in violation of Stripe's rules.
- Publish someone else's personal information, including a minor's, without the right to do so.
- Harass, threaten, impersonate, or publish content that targets a person.
5. Payments, and how money moves
Payments are processed by Stripe. Rally never receives, stores, or has access to your card number. Each fundraiser is connected to its own Stripe account, and the organization completes Stripe's onboarding directly — Rally does not collect bank account numbers, government identification, or tax identification numbers.
By using Rally to accept payments you also agree to Stripe's terms.
Rally's fee
Rally charges a platform fee of 15% of each contribution. The remaining 85% is transferred to the beneficiary organization's connected account. A campaign may be given a different rate, in which case the rate shown on that campaign applies.
Stripe's card processing costs come out of Rally's fee, not your share. Your team receives the same percentage whichever card a supporter uses.
Payouts
Payouts to the organization's bank account are made by Stripe on Stripe's schedule. Rally does not control payout timing and does not hold funds between the contribution and the payout. Amounts shown as raised are not the same as amounts available to withdraw, because card payments take time to clear.
6. Contributions
Contributions are voluntary payments to support a fundraiser. They are not purchases, and they do not entitle a donor to goods, services, or any say in how funds are used.
Contributions are not necessarily tax-deductible. Tax treatment depends on the beneficiary organization and the donor's individual circumstances. The confirmation email Rally sends is a payment receipt, not a charitable tax receipt.
Refunds are governed by our Refund Policy. Chargebacks initiated with your bank are a separate process that Rally does not control.
7. Participants, minors, and guardians
Fundraisers often feature young people, and the organizer decides how each participant's page is managed:
- Organizer-managed. No participant account. The organizer maintains the page.
- Guardian-managed. A parent or guardian holds the account and manages the page on the participant's behalf.
- Participant-managed. The participant holds their own account.
A participant under 13 cannot hold a Rally account. Their page must be organizer-managed or guardian-managed. This is enforced by the software, not only by policy.
Organizers are responsible for choosing the appropriate mode, and for having the right to publish a participant's name and photograph. A participant, guardian, or organizer can take a participant's public page down at any time without affecting contributions already recorded.
8. Content you publish
You keep ownership of what you upload. You grant Rally a non-exclusive licence to host, display and distribute it for the purpose of operating the fundraiser and the platform.
You are responsible for having the rights to what you publish, including photographs of people. Organizers can moderate or hide donor messages on their campaign, and Rally may remove content that breaks these terms.
9. Messages you send through Rally
Rally helps participants share their page. When you use the share options, the message is sent from your own device, through your own email or messaging app, from your own address or number.
Rally sends transactional email — donation receipts, organizer notifications, invitations — through our email provider. You may not use Rally's messaging features to send unsolicited bulk messages, and you must have a proper basis for contacting anyone whose details you add.
Rally does not currently send automated text messages. If that changes, it will require recorded consent from the recipient.
10. Suspension and termination
We may suspend or remove a campaign, a participant page, or an account — and may withhold or reverse funds — where we reasonably believe these terms have been broken, a campaign is fraudulent or misrepresents its beneficiary, or where we are required to by law or by Stripe.
Where practical we will tell you why and give you a chance to respond. You may stop using Rally at any time; contact us to close an account. Records we are required to keep, including records of payments, survive account closure — see our Privacy Policy.
11. Data and privacy
How we handle personal information, including participant and donor information, is described in our Privacy Policy. Schools and districts may also want our privacy and security overview.
12. Disclaimers
Rally is provided as-is. We do not warrant that the service will be uninterrupted or error-free, and we do not guarantee that any fundraiser will reach its goal, that an organization will use funds as described, or that any campaign is legitimate.
13. Limitation of liability
Placeholder — requires legal review. This section will set the cap on Rally's liability and exclude indirect and consequential damages. The appropriate cap, and how it interacts with amounts processed on behalf of organizations, must be drafted by counsel rather than copied from another platform.
14. Indemnification
Placeholder — requires legal review. Intended to cover claims arising from an organizer's lack of authority, misrepresentation of a beneficiary, or publication of a participant's information without rights. Scope and carve-outs need counsel.
15. Governing law and disputes
Placeholder — requires legal review. Governing state, venue, and whether to include arbitration or a class action waiver are all open, and depend on where Rally is ultimately incorporated.
16. Changes to these terms
We may update these terms. The version and date at the top of this page change when we do, and we will tell account holders about material changes by email.
17. Contact
See also Terms of Service, Privacy Policy, Refund Policy.